Solutions

DimCM: AFter enabling Secure SDP over SSL, an error of Could not obtain SSL password occurs.



ID:    S143507
Published:    18 August 2021

Product(s)

  • Dimensions CM
 

Description

After enabling Secure SDP over SSL, the Dimensions CM Listener will not stay started and the following error shows in the sdp dmlsnr logfile:

 
2021/08/12 23:58:24.987000Z      0.000000      0.000000 T2276        dmpasswd: RegistryDotDat: PCMS_DFS: 'C:\Program Files\Micro Focus\Dimensions 14.5\CM\dfs\'
2021/08/12 23:58:24.987000Z      0.000000      0.000000 T2276        dmpasswd: RegistryDotDat: Path to registry.dat: 'C:\Program Files\Micro Focus\Dimensions 14.5\CM\dfs\registry.dat'
2021/08/12 23:58:24.987000Z      0.000000      0.000000 T2276             tcp: ssl_init: libssl init
2021/08/12 23:58:24.989000Z      0.002000      0.002000 T2276             tcp: ssl_init: libcrypto init
2021/08/12 23:58:24.989000Z      0.002000      0.000000 T2276             tcp: ssl_init: seeding prng
2021/08/12 23:58:24.989000Z      0.002000      0.000000 T2276         ostimer: InitRandomNumbers: Starting
2021/08/12 23:58:24.989000Z      0.002000      0.000000 T2276             tcp: DMSSL_seed_prng: Random source: thin air. Returning: -1; Sufficient entropy for randomness, if source is adequate
2021/08/12 23:58:24.990000Z      0.003000      0.001000 T2276         ostimer: InitRandomNumbers: Timings: elapsed 0.001
2021/08/12 23:58:24.990000Z      0.003000      0.000000 T2276             tcp: ssl_init: seeded prng: -1
2021/08/12 23:58:25.002000Z      0.015000      0.012000 T2276      poollogger: log: E: Could not obtain SSL password
 

Resolution

The above error indicates that we are unable to read the -ssl_password which is identified in the $DM_ROOT\cm\dfs\listener.dat file.  To fix this issue, run the following command:

 
dmpasswd -ssl_password -add -pwd <password>
 
where <password> is the password that is used by your SSL Certificate.
 
When done, restart the Dimensions CM Listener service.  You should now see additional logs and be able to log into Dimensions CM.
 
keyword: ssdp

Applies To

Dimensions CM

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