Solutions
Web Services "[URL_TO_GSOAP sbminternalservices72]" returned an error
ID: | S140091 | |
Published: | 14 November 2013 |
Product(s)
- Agile Planner
- Application Development Management
- Dimensions CM
- Dimensions RM
- SBM
- TeamTrack
Description
When some users attempt to login via SSO, they receive the following error:
Web Services "[URL_TO_GSOAP sbminternalservices72]" returned an error: "java.lang.illegalArumentException".
The SSO-IDP.log shows the same error.
This may be an issue with the way users were imported / created in SBM. Perhaps, this is caused by an upgrade from an old version of TeamTrack. Check the TS_TIMEPREFERENCES column in the TS_USERS table in the Application Engine database for the user. The only valid values for TS_TIMEPREFERENCES are 0 or 1. If you have any other value in TS_TIMEPREFERENCES, replace it with a 0 or 1.
Applies To
SBM
10.1.2