SBM 11.4.2 Hotfix 3: Ability to turn on/off the automatic Audit Monitoring purge (workaround for DEF320998)

ID:    P2859
Published:    04 December 2019
Updated:    04 December 2019

Operating System(s)

  • All Windows


  • SBM


IMPORTANT: This hotfix should only be applied on top of SBM 11.4.2. If you are running a different version or if you have already installed a different SBM 11.4.2 hotfix, contact Serena Support.

The following items were addressed in this hotfix:

  • ENH335067: As a workaround to DEF320998 (High CPU on database at midnight and when selecting to purge the "Audit History log") which cannot be addressed in a patch, this enhancement will give the ability to turn on/off the automatic Audit Monitoring purge. After this hotfix is installed, the mashupmgr.cfg will have option called "AR_MONITORING_ENABLE" which will be set to "false" to disable the automtic purge. To re-enable automatic purge, change this option to "true".

Known issues in this hotfix:

  • None

To unzip and install the hotfix:

  1. Download the attached file.
  2. Double click the .exe
  3. Enter the password "SERENA" in all caps, and follow the wizard to complete the unzip.
  4. After the file is unzipped, follow the instructions in the readme.txt file.

Please Note:
The defect reported in DEF320998 is resolved in SBM 11.6.  The hotfix available on this patch has been provided as an interim solution for customers running SBM 11.4.2.  Customers encountering this issue are advised to upgrade to the latest SBM release, which includes the fix for the hotfix posted here and many other enhancements and bug fixes.


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