SBM Mobile: (Android/iOS) Actions menu contains "Add to Folder" option, which does nothing

ID:    D28150
Published:    29 May 2024
Updated:    03 June 2024

Defect Id


Originally Reported Against

SBM 12.1

Also Affects

SBM 12.1 Hotfix 1
SBM 12.1 Hotfix 2
SBM 12.1 Hotfix 3
SBM 12.1 Hotfix 4
SBM 12.1 Hotfix 5

Resolved In

SBM SBM 12.2 HotFix 2


When looking at an item, the Actions menu contains the "Add to Folder" option. When selecting this option, nothing happens.
There is no screen to display folders in the Mobile app, so this option should not be available to the user.

Expected Result:
Because Folders are not supported on the mobile, this option should be hidden, even if it is enabled in Composer for the browser.

Actual Result:
The "Add to Folder" option does not do anything and is confusing to the user.

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