Defects

Application Engen: Notification history contains only one recipient if item is in Auxiliary table



ID:    D28004
Published:    08 August 2023
 

Defect Id

DEF348692

Originally Reported Against

SBM 12.1

Also Affects

SBM 12.1 Hotfix
SBM 12.1 Hotfix
SBM 12.1 Hotfix
SBM SBM 12.1 Hotfix

Status

Submitted

Description

Need to implement Auxiliary table case for "Notification History" section.

 

Here is info from ns.log:

INFO  08-08-2023 01:09:30 [Events] -- Starting EventEvaluation task.  
 INFO  08-08-2023 01:09:30 [Events] -- Initial send for event 5, Tbl:ItemId 1007:2, sending notification 'Aux notification1'  
 INFO  08-08-2023 01:09:30 [Events] -- Added Message id 6; notification='Aux notification1'; user = 'admin', userid = 8, event = 5, Tbl:ItemId 1007:2  
 INFO  08-08-2023 01:09:30 [Events] -- Added Message id 7; notification='Aux notification1'; user = 'admin2', userid = 31, event = 5, Tbl:ItemId 1007:2  
 INFO  08-08-2023 01:09:30 [Events] -- Removing event 5, Tbl:ItemId 1007:2, from Events Table because there's no escalation conditions  
 INFO  08-08-2023 01:09:50 [Messages] -- Message with id = 7 successfully sent to recipient(admin2 <sergey2@sbmmail.com>) with userid = 31  [tableId=1007, itemId=2]  
 INFO  08-08-2023 01:09:50 [Messages] -- Message with id = 6 successfully sent to recipient(Administrator <sergey1@sbmmail.com>) with userid = 8  [tableId=1007, itemId=2]  
 INFO  08-08-2023 01:10:00 [DeleteFinishedEventProcess] -- 1 marked as finished events were physically deleted.  

Both recipients got email notifications but item has only one recipient reported.

After restart IIS & Tomcat, reopening same aux item got one recipient so it is not a cache issue.

Sql query select * from TS_VIEWSTATUSNOTIFICATION return both recipients.clipboard.png 

Resolution

Planned to be resolved in SBM 12.2

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