Defects
One user can log into SBM, but after a few seconds SBM logs him out. So he cannot work in SBM at all.
| ID: | D28003 | |
| Published: | 23 August 2023 | |
| Updated: | 14 November 2023 |
Defect Id
DEF348759
Originally Reported Against
SBM 12.1
Also Affects
SBM 12.1 Hotfix
SBM 12.1 Hotfix
SBM 12.1 Hotfix
SBM SBM 12.1 Hotfix
SBM 12.1 Hotfix
SBM 12.1 Hotfix
SBM SBM 12.1 Hotfix
Description
One of our users has a problem (probably) after upgrading SBM from 12.0 to SBM 12.1.
For several days now the situation is:
user can log into SBM, but after a few seconds SBM logs him out. So he cannot work in SBM at all. So he is not able to work in SBM.
the other can log on as him and see all his items, reports, etc.
- The problem occurs on all major browsers, so it is not due to their influence
- The others do not have the problem. The problem has this user only.
For several days now the situation is:
user can log into SBM, but after a few seconds SBM logs him out. So he cannot work in SBM at all. So he is not able to work in SBM.
the other can log on as him and see all his items, reports, etc.
- The problem occurs on all major browsers, so it is not due to their influence
- The others do not have the problem. The problem has this user only.
Resolution
fixed the linked defect for SBM 12.2 release, so that it will be hot-fixed for older releases as well.
