Defects
SBM: Opening one process app in Composer gives error "Load attempt failed for design element"
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ID: | D27988 | |
Published: | 19 June 2023 | |
Updated: | 29 November 2023 |
Defect Id
DEF348441
Originally Reported Against
SBM 12.1
Also Affects
SBM 12.1 Hotfix
SBM 12.1 Hotfix
SBM 12.1 Hotfix
SBM SBM 12.1 Hotfix
SBM 12.1 Hotfix
SBM 12.1 Hotfix
SBM SBM 12.1 Hotfix
Description
As this process app opens, Composer gives error:
Error:
Load attempt failed for design element. Type = Serena.Studio.PlugIns.TeamTrack.ObjectModel.TtScript,
ID = 50a8e0ce-78e0-49b9-ac1c-58f66853248eVersion = 1 XmlException: '.',
hexadecimal value 0x00, is an invalid character. Line 23, position 10.
Also, most elements appear to be locked, although nothing should be locked.
Resolution
Process apps are stored in an XML format. This error is because some NULL values were saved incorrectly, making the XML invalid. Open a case with the technical support team for help to fix the process app.