SBM: Notification event is locked, repeat notification is not sent
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ID:    D27942
Published:    10 March 2023
Updated:    20 April 2023

Defect Id


Originally Reported Against

SBM 12.0

Resolved In

SBM 12.1 Hotfix


The ns.log gives an exception such as:

ERROR 30-11-2022 06:55:15 [Events] -- Exception Thrown while processing Notification Event 'My Notification Name'.  
at java.util.ArrayList.sort(
at com.serena.sbm.service.CalendarServiceImpl.getTimeRangeList(
at com.serena.sbm.service.CalendarServiceImpl.todaysHoursOfOperation(
at com.serena.sbm.service.CalendarServiceImpl.calculateElapsedTime(
at com.serena.sbm.service.CalendarServiceImpl.getRepeatTimeSpans(
at com.serena.sbm.ns.process.EventServiceImpl.eventWaitUntil(
at com.serena.sbm.ns.process.EventServiceImpl.process(
at com.serena.sbm.ns.process.EventServiceImpl.process(
at com.serena.ns.core.job.NSProcessJob.execute(
at org.quartz.simpl.SimpleThreadPool$

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