Defects
Calendar calculations not working correctly, including Time in State and Average Time to State reports and Escalation Notifications (Regression of DEF246157)
| ID: | D27833 | |
| Published: | 13 April 2022 |
Defect Id
DEF346594
Originally Reported Against
SBM 11.8
Status
Submitted
Description
From a user point of view, you may notice that the Duration reports (such as Time in State and Average Time to State) are calculate incorrectly. Or, escalation notifications may be sent during off hours or on off day.
From a technical view, the TS_CALENDARDENORM table is not updating properly when a non-reoccurring override is created on the calendar. Reoccurring overrides work fine
