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SBM: On the User screen in the Application Administration, Regular User count is wrong

SBM 11.7

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SBM: After Login As Another User, the wrong dashboards and reports are shown (CAC and SSO)

SBM 12.2

SBM users sometimes consumes the wrong license for users that have named licenses assigned to them

Replacing the licenses used by SBM with seat licenses can avoid this problem. You can also use the merant.opt

SBM: Total on Search results is incorrect when user has restricted permissions

SBM 2009 R1

SBM 11 with Oracle 12c: error ORA-06596 when creating an Oracle user

SBM 11 with Oracle 12c: error ORA-06596 when creating an Oracle user

SBM: Users get error "InitExtension Failed" and "License server could not be contacted"

SBM 12.0

SBM: Work Center, System Administrator, Repository give "Error: No license for Regular User"

SBM 12.0

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AddFullControl error for user NETWORK SERVICE at path C:\program files\serena\SBM\Application Engine

SBM 2009 R4.01

SBM: One user gets error "Authentication error: SSO Token is empty." when logging into Work Center

SBM 12.1

InitExtension - Error Opening Database while logging on the SBM User WorkSpace.

If you get the below error and all the settings seem to be correct and the internal web server also works then you may have accidentally ticked to use Windows Authentication for SQL Server. InitExtension Failed: The data source 'DSN=Mashup2009;UID=sa' could not be verified.

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