This seems to be related to DEF203257, but in this case we are finding that Edit Recovery does not work when the STC is brought down gracefully when CMNEXINS is usin the defualt and using the LIBTYPE as a TEMP dataset extension. To reproduce the problem you need to carry out the following steps.
After starting the agent where the agent resides on a Linux and the Server is on Windows, the following shows in the core\bin directory: "C:\Program Files\Serena\Release Automation Server\..\Common\\tomcat\6.0\ temp " folder is created
Steps To Reproduce The command run is similar to the following: GREP /USER_FILENAME="C:\DOCUME~1\dmsys\LOCALS~1\ Temp \pt4d8205.tmp" /SEARCH="%PIRW%" /PRODUCT="PAYROLL" /TYPE_LIST=(SRC) /WS_DIR="/" /TEXT_REPLACE="Removed" /LATEST /NORECURSIVE
On the Agent, verify the permissions on the install directory. When running the above, we are will write the script to run into the <Agent Install Dir>/SRA_Agent/var/ temp directory. If the user we are impersonating does not have permissions at the higher level directories to ‘read and execute’, we are then unable to run the script.
PROBLEM: Upon issuing a command line PUT on a 3 MB work file to a 16 MB archive on a Novell 3.1.1 file server, the following messages are issued after about a half hour delay:
Reports in the Web client of the Project Office product will not run until the IUSR_machinename and ASPNET accounts are given full permissions. 1. Make sure the ASPNET use account has full permissions on the machine's Temp folder. 2. Give the IUSR_machinename account full permissions on the ASPNET useraccount's Temp folder (C:\Documents and Settings\Machine Name\ASPNET\Local Settings\Temp).
Steps To Reproduce Create project1, set work area to C:\ temp \project1 and make it default in the project preferences. Create project2, set work area to C:\temp\project2 and make it default in the project preferences.
