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DimCM14: cmhtppd: When doing a get from the Web Client with "client web tool" active, getting the error "failed to connect to the server using a certificate"
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After installing and configuring the client web tool, getting this error in attach when trying to do a get of an item from web client. %DM_ROOT%\common\Tomcat\8.0\webapps\dimensions\WEB-INF\web.xml file has been configured as follow : +++
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DimCM: Web Tools: Failed to connect to the server using a certificate
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In reviewing the dmweb SDP log file , review the servername that we are connecting to. In some cases, the server name may be 'shortened' rather than include the fully qualified domain name as Dimensions is expecting. To fix this issue, add the following variable into the Dimensions CM Server's dm.cfg file:
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DimCM: Web Tools: Error: Failed to connect to the server using a certificate or Failed to start Dimensions server process
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To debug this issue, enabling SDP Tracing in the Web Tools dmweb.cfg as per Knowledgebase Solution S142331 . Reproduce the error and provide the log file from the newly created directory for additional review.
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DimCM: Web Tools: How to set SDP logging in Web Tools
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c. Now, open the dmweb.cfg file and uncomment the following line:
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KM-Dim9: ./install_dim912.sh: line 965: /serena/changeman/dimensions/9.1//jre/bin/java: No such file or directory
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This occurs because the installation being patched was not a web tools install, (e.g a listener install or a library server or tertiary node). The errors can be ignored.
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Serena® Dimensions® Express 10.1.3.1 Readme File
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5.1 Shut Down Tomcat Before a Server Upgrade Serena Software strongly recommends that the Serena Common Tomcat should be explicitly shut down before commencing any Dimensions software upgrade. Unfortunately, the upgrade installer is not able to automate this, so the person doing the upgrade must do it manually. If this is not done, then the Web archive (.war) files used by the upgraded Dimensions Express Web tools may not expand correctly, causing missing files in these tools.
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Serena® Dimensions® Express 10.1.3 Readme File
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4.1 Shut Down Tomcat Before a Server Upgrade Serena Software strongly recommends that the Serena Common Tomcat should be explicitly shut down before commencing any Dimensions software upgrade. Unfortunately, the upgrade installer is not able to automate this, so the person doing the upgrade must do it manually. If this is not done, then the Web archive (.war) files used by the upgraded Dimensions Express Web tools may not expand correctly, causing missing files in these tools.
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Serena® Dimensions® CM 10.1.2 Readme File
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4.1 Shutting Down Tomcat Before a Server Upgrade If Tomcat is running when you do the upgrade, then the Web archive (.war) files used by the upgraded Dimensions CM Web tools may not expand correctly, rendering these tools non-functioning.
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Serena® Dimensions® CM 10.1.1 Readme File
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9.2 Windows XP SP2 Pop-up Blocker Issue If you are using Internet Explorer 6.0 SP2 or Internet Explorer 7.0 on Windows XP SP2, the Pop-up Blocker may interfere with the operation of the web client and Administration Console if your Dimensions CM web tools server is in the Internet security zone. If this happens, add the Dimensions CM web tools server to the Pop-up Blocker Settings as an Allowed site.
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Dim9: Installation and Upgrading: Setting up Dimensions with IIS: iis_redirect.reg file missing
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The file : iis_redirect.reg, required for setting up Dimensions Webtools with IIS, was not present as described in the documentation.
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