Issue when attempting to unlock an item by a user and then performing the transition. When performing the transition it reflects the user who had the item locked as being the user who transitioned the item .
In order for the user, who is trying to transition a locked item, to know who has the lock you must tick the following box in the Application Administrator - Display locking user name to requesting user There is also a System Report listing for an Admininstrators to list record locks - System Report name is " Item Locks"
Both of these issues can be caused by the Token on the reply email being expired or corrupted. If that is the case then the user would have to transition the item via the user interface manually.
When trying to select a user from a multi user field in the Transition Data Mappings section the search for user values always returns nothing. Steps to reproduce: - go to web admin->notifications;
1. Have a user with a single role which is also associated with the first transition of some item type lifecycle (I used role ‘Developer’ which is assigned to Work -> Review transition of SRC item type lifecycle) 2. Have another user which have assignment to the same role but with ‘delegation candidate’ type of assignment
In Dimensions 10 if you try to create an item at the top part, and no user has the relevant role for the first transition , the item will be created but will not be pending for anyone. This is an example of the message you get:
In order to create a new item , the user must hold the role on the initial lifecycle transition . At least this is the way it used to work with Dimensions 8.x
