If you have an expired article in Request Center and you want to change it to not be expired you would click the " Update this article" link. This creates a new item in SBM but due to a defect the new item doesn't copy the "Duration" field over so the new item says "Does Not Expire" basically losing the fact that this item is expired.
A synchronous orchestration that does a CreateFileAttachment on a STATE (before) works when they run manually via the user interface however if run via mass update (even with just 1 item selected) then the web service call to CreateFileAttachment attaches the file but the orchestration get a timed message from it and so therefore does not move the item to the STATE.
(3) If these do not work then you can TEMPORARILY increase the logging level in the log4j.properties file to TRACE for the httpclient per below to get more logging information
A customer is reporting that if a ZMF4ECL Smart Editor session is started and times out (e.g. SDNOTIFY/TIMEOUT=M45) subsequent efforts to save the content to the staging library fail. The transient edit dataset is updated but the contents are never copied back to the staging dataset. A 'Data Set ENQ unavailable' message is issued.
2. Login 3. Open the submit form for a new item or open the update form for an existing item and let it sit there for a couple minutes. 4. Come back to the browser and click OK or Submit and notice you are forced to login ( Expected behavior )
7.25 Cannot Create Collection with Large Number of Requirements without Extending Session Timeout If you create a collection or baseline with a large number of requirements, you may need to extend the RM Browser session timeout. For information about extending the session timeout , see the Serena
The issue occurs because some HTTP requests from clients may include zero-length data in their SSL records. These zero-length data records cause certain server-side variables not to update correctly. If a client closes their connection to the web service and the last packet that was sent contained a zero-length data record, then Http.sys cannot adjust certain necessary variables.
