Knowing how the notification server works can help administrators in troubleshooting notification errors, or in rule creation when setting up new notifications . This article outlines how the server processes notifications as well as how to read this process in the ns.log file. For your convenience, we have attached a Word copy of this document.
Knowing how the notification server works can help administrators in troubleshooting notification errors, or in rule creation when setting up new notifications . This article outlines how the server processes notifications as well as how to read this process in the TTMail.Log file. For your convenience, we have attached a Word copy of this document.
This document is designed to help you to troubleshoot notifications that run an AppScript. If the AppScript appears to fail or does not run at all, use these steps to narrow down the problem.
Under Configuration | Environment Settings | Notification Settings, verify that the Notification Queue Server Name is correct. Do not use "localhost", even if the MSMQ is on the same server as Mariner/Agile.
Dimensions CM Build can be configured to send email notification messages for several build events. The use of these notifications is documented in the Dimensions CM Build documentation.
The following items should be looked at when troubleshooting why email notifications aren't being received when tasks are assigned. In the Admin | My Account area check to make sure you have the option checked to receive email notification of assignments.
