When the "Allow Translation for MLS Runtime Objects and Design Objects" setting is enabled in the Localization section of Application Administrator, a report added to the favorite folder will not pick up a name change when the name of the report is changed. Also, a notification name change does not get picked up by notification emails when this setting is enabled.
You might want to send him Appendix E from the new Install Guide, together with making sure that his RTOCLASS and RTORACFID parameters are correct. At this time, we don't have an ACF2 set of instructions, but his ACF2 Admin should be able to do the translation ..