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CMS-XML How to troubleshoot notifications with termination rules that will never be met. Notifications randomly stop sending.
After saving your changes those notification events should terminate and you should see that number go down when you run that query again. You may have to wait a few cycles for the notification server to catch up if there is an excessive number in that table already.
CMS-XML Repeated notification event does not terminate
If notification definition/ rule changed after notification events got created, it might not get updated and the repeated notification event does not terminate based on the new rule . This caused many repeating entries in ns log even though it satisfies the updated termination rule for example when State is Equal to COMPLETED. The following entry should not get triggered and the event should be removed from the notification events table.
CMS-XML Change for Notification and Escalation rule name saves incorrectly
Do the same steps for Escalation Termination rule . Actual result is the same as in previous use case.
CMS-XML Repeat notifications keep repeating. Termination rule is ignored.
When rule: State "Changes To" AAA Repeat rule: Every 4 hours Termination rule : State " Changes From" AAA
CMS-XML Escalation until rules are not sorted
If you edit a notification , and go to the escalation tab, the list of termination rules are not sorted - they appear to be in database order.
CMS-XML Notification history uses event date instead of message date
For example, create a notification on submit. Add a termination rule of state changes to "Assigned". I had the notification repeat every 2 minutes.
CMS-XML Notification events for archived items give Application Log error: "Record xx, in Table xxx could not be found"
Action: Send email Escalation Termination Rule : Any item I submitted changed to inactive Repeat every 5 minutes.
CMS-XML How do I create an Escalation Notification in TeamTrack?
It's the same rule as the first notification, minus the current user clause. Next, you edit the Escalation tab and enter a termination rule . This is the rule that stops the escalation (sending an email to the manager) from happening.
PDF Mashup Script リファレンス
3. 通知を作成して「Any Item Is Submitted」ルールを適用します。この通知ではアクションを実行する必要 も、〔 Notify (通知)〕タブ、〔Allow Subscriptions(予約を許可)〕タブ、または〔Subscribers(予約者)〕タブで ユーザを選択する必要もありません。〔Escalation(エスカレーション)〕タブの〈 Termination Rule (終了ル ール)〉ドロップダウンボックスで「State Changes 」ルールを選択し、次に〈Escalate Notification (通知をエ スカレート)〉を選択します。〈Time to Escalate(エスカレーションまでの時間)〉を 3 分に設定します。 〈Escalation to Send(送信するエスカレーション)〉ドロップダウンボックスで、前の手順で作成したエスカ レーションを選択します。
PDF SBM AppScript リファレンス
3. 通知を作成して「Any Item Is Submitted」ルールを適用します。この通知ではアクションを実行する必要 も、〔 Notify (通知)〕タブ、〔Allow Subscriptions(予約を許可)〕タブ、または〔Subscribers(予約者)〕タブで ユーザを選択する必要もありません。〔Escalation(エスカレーション)〕タブの〈 Termination Rule (終了ル ール)〉ドロップダウンボックスで「State Changes 」ルールを選択し、次に〈Escalate Notification (通知をエ スカレート)〉を選択します。〈Time to Escalate(エスカレーションまでの時間)〉を 3 分に設定します。 〈Escalation to Send(送信するエスカレーション)〉ドロップダウンボックスで、前の手順で作成したエスカ レーションを選択します。
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