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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
CMS-XML From the SSM interface the relational field icon does not open relational item or table form.
Release Manager 5.0 Service Manager 5.0
CMS-XML Upgrading to SBM 11 and SSM 5.2.1 doesn't add a row to ts_systemsettingsnamespaced table so you get an error in SRC
Service Manager 5.2.1
CMS-XML SSM830: MRT Zero References in DB2 table INSTALL(DB2SETUP)
PRODUCT: ChangeMan SSM , 8.3.0 DETAILS:
CMS-XML SSM 2.0 + sample database confusion: User sees 2 Issues & 2 Incidents tables KP
1. Setup SBM and use sample database 2. Install SSM 2.0 and promote all process apps 3. Go to the Reports section and create multi-table report in Web UI/ or go to the System Admin -> Tables tab
CMS-XML SSM notifications and the use of translation tables.
> CALL 0 46 ChangeMan SSM RTCT Member Event Notification > CALL 0 19 HOST: AAAA.ZZZ.BB > CALL 32 EPIPE Broken pipe
CMS-XML Supported Platform Matrix for ChangeMan SSM 8.3.2
Supported Platform Matrix for ChangeMan SSM 8.3.2
CMS-XML How does the December 31, 2020 end-of-life for Adobe Flash effect SBM (Solutions Business Manager) and SSM (Service Support Manager) and RLC (Release Control)?
For example, if you upgrade to SBM 11.5, you will also need to upgrade to RLC 6.2.3 or newer. If you upgrade to SBM 11.6.1 or newer, you will also need to upgrade to RLC 6.2.6 or newer. To verify compatibility, download the Release Control platform matrix .
CMS-XML SSM: Relationship editor gives "invalid relation types" message.
This will happen if you changed the field called "Type" in the Configuration Items (CMS) table from a dropdown field to be searchable.
CMS-XML Cursor placement problem on SSM Panel HPSUOB1
If you perform a find on panel HPSUOB1, and the find does not find any matches (end of data message), the cursor is positioned at the first object in the table , when it should be located at the command line.
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