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CMS-XML When an item is submitted into Service Desk (both Incident and SR projects), you may be unable to "resolve" incidents if the "Reported By" user is an Occasional User.
When an item is submitted into Service Desk (both Incident and SR projects), you may be unable to "resolve" incidents if the "Reported By" user is an Occasional User.
CMS-XML Link in email notification doesn't correctly select invesment
Applies to RTM, SR 1 and SR 2. This will be fixed in 5.1.
CMS-XML Alert for an existing KB article is not shown on SaaS environment
In SBM on-demand, when submitting a new item in IM or SR , an alert should appear if content in the title field is similar to that in an existing KB article. This is not happening.
CMS-XML Exporting Excel Document from a Report Creates a Corrupt Document
There is no current limitation on the amount of text users may enter into a Mariner text attribute. However, when a report is run that is based on the attribute with large amounts of text, the Excel file is corrupted because the content exceeds the SQL Report Services 2000 ( SRS ) limit of 4060 characters for exporting text into an Excel cell.
CMS-XML Four Batch Stage jobs running at the same time for the same package one of failed RC=8
When four Batch Stage jobs are running at the same time for the same package one of them failed with a 'RC=8' message 'CMN2660I - UNABLE TO OPEN CMNXX.ERO53D.SAF.#000036. SR 1 DATASET'
CMS-XML Dim14: FI: Warning fetching files since upgrading to 14: Get Item - ACL4503940E Failed to copy file
A file that fetched successfully under 12.x now produces the following in 14.1 FI "PCSTUFF: SR C~01.AAAA-SRC;2" /USER_FILENAME="F:\Work\My Documents\ sr .c" /NOEXPAND /NOOVERWRITE
CMS-XML Timeout error when scheduled reports take over a minute to run - Error: Exception occured during invoking AE web service 'RunReportXML': Read timed out
Some scheduled reports are occasionally not being sent to the users. When this happens, the ns logs show the following error message: “ SR : Exception occured during invoking AE web service 'RunReportXML': Read timed out” The problem seems to occur when the scheduled report takes over a minute to run (60 seconds timeout built into the code for a web service that runs in a notification).
CMS-XML LISTC against mod27 device gets PDS999E ABEND S0C4-0004 U0000 AT +00018214 IN PROGRAM IGWAFMS0:*UNKNOWN
S0C4 doing LISTC against MOD27 device Z23 SR 2 PDSM034 ------------- DATA SET LIST (LISTC/LISTF) UTILITY --------------------- OPTION ===>
CMS-XML Audit abends with S0C4 on package with objects in Librarian Baseline Libraries.
Audit job abended with a S0C4 in SERBSAM module. The package contains a single component of libtype SR 4. Libtype SR 4 has a baseline defined for it with a storage means of LA (Librarian Archie).
CMS-XML SRA: Relay Agent Installer fails to create service and manually installed service
If it is coming from a customer reported DEFECT: 1. Describe the problem & the customer's use case scenario? when I run the agent install on Win2003 SR 2 32bit, I get ...\ah3srvc.exe is not a valid Win32 application. If I click on OK the same error message keeps on appearing and the installation does not complete.
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