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CMS-XML How To: # Find Serial Numbers
How To: # Find Serial Numbers
CMS-XML Instructions for registering your product Serial Number on the Serena Support web site and how to sign up for support
Instructions for registering your product Serial Number on the Serena Support web site and how to sign up for support
HTML Merant PVCS Version Manager Release Notes
Installer Did Not Accept 14-Digit Serial Numbers [1035914]
CMS-XML Error getting catalog: Serena Security Token invalid or expired when logging into Request Center.
You may see this error if you're using multiple servers for SBM and the Serial Numbers in the Security area of Configurator for the STS, Federation Server, SSO Gatekeeper Trust Keys don't match.
CMS-XML SLM: How to consolidate multiple license keys for one Host ID into a single license file
The following steps can help streamline the process if there are multiple serial numbers and/or products hosted on a single Serena License Manager instance.
CMS-XML User Error: #787 INST: CANNOT IMBED LOGIN SOURCE IN DLL'S.
PROBLEM: User is getting the error during proj/config proj/network. BUT not getting serial number mismatch.
CMS-XML KM-Dim9:  How to Contact Dimensions Support
Have your serial number ready and call 1-800-443-1601. Follow the prompts for Dimensions Support. Enter your serial number when prompted.
CMS-XML Araxis Merge License Problem
If another user account logs onto the machine and tries to access Araxis the receive a message to register their details. It will not accept the original serial number .
MS-POWERPOINT Serena Powerpoint Template (.ppt)
Go to “My Support Profile” and register your product Product, Serial Number and Company Name must match Serena’s records. Full website access requires a current maintenance agreement on the serial number being registered.
CMS-XML KM-Dim8: How to get a license for PVCS Dimensions?
- License type (Permanent or temporary): To be confirmed by the account manager. - Serial Number - Copy of existing License.dat file if avialable
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