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CMS-XML How to enable SLM client logging?
You may be asked by Support to enable mlclient debug logging on an SLM client to troubleshoot a licensing issue. This document shows how to set that up.
CMS-XML SLM 2.3.0: Collect Logs fails with error: was unexpected at this time. RC=255
SLM 2.3.0: Collect Logs fails with error: was unexpected at this time. RC=255
CMS-XML Serena License Server will not start and log showing garbage characters
There is an invalid or extra license server process running. Because the process will also lock the log file, you can follow these steps to find and stop the extra process.
CMS-XML KM-Dim10: Invalid returned data from license server -12 is received when trying to log into Dimensions
This error can occur when the incorrect Hostname and/or Host ID are referenced in the license file, serena.lic. To correct this, verify the Hostname and Host ID using the following command from the License Server directories: lmutil lmhostid
CMS-XML TT661: Reported Defect DEF132363: Unnecessary License Manager log errors on Solaris
8:42:00 (merant) UNSUPPORTED: "TeamTrack_named" (PORT_AT_HOST_PLUS ) username ( License server does not support this feature (-18,327)) 8:42:00 (merant) OUT: "TeamTrack" username 8:43:51 (merant) IN: "TeamTrack" username
CMS-XML Create an installation log file for License Manger
How to create an installation log file for License Manager to troubleshoot install errors.
CMS-XML SLM Install Service – 1067 Error
When you install and select to run SLM as a service then when you re-boot, and anytime you startup the system, the SLM service fails to start, and there is an event recorded in the event log . If you try and manually start the service you will get a “1067” error like:
CMS-XML KM-Dim9: License Server @ unavailable -1
When attempting to log into Dimensions the following error happens: License Server @<ServerName> unavailable -1
CMS-XML KM-Dim9: ZOS-Getting 'Remote Auth Failed' message when logging to ISPF Client
Getting a 'Remote Auth Failed' message when accessing the AIX DM login server that provides our access to SLM . From the Serena Dimensions ISPF Login, on the initial logon screen, in the user node section, only DMSYS can obtain a successful login. It will not work with any other userid whatsoever.
CMS-XML Dim12: License Manager: No features to serve, exiting. Exiting due to SIGNAL 27 Exit Reason 4
When starting the license manager an error occurred causing connections to Dimensions CM to fail. The message in the license log file was:
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