In some cases it might be necessary to collect some debug data in form of an SDP trace . Usually Support will ask you to do this to troubleshoot an incident but customers might want to do this themselves to start the investigations. This can be done in several ways:
Dim CM: Getting error "certificate verify failed; self signed certificate in certificate chain" in SDP trace output attempting to use ALF events with SBM
If you are having problems setting up your Dimensions Auto Update for Clients and Agents you should enable SDP tracing , on both the server and client machines, in order to help find out where the problems are.
Dimensions server is on AIX machine. When turning on client sdp trace from console view of desktop client, getting this error : set SDP_TRACE ON /USER_DIR=/tmp/
In this example the Dimensions server is installed on a Unix machine. As the log file for sdp_trace is generated on the Dimensions server, not on the end-user local Windows client, a Unix path must be specified for the /user_directory parameter. For example, /user_directory=/tmp/ trace .
