To work around this problem, prevent file locks on Tomcat Server file system as follows: 1. In File Security Scan Exclude temp directory C:\Program Files\Serena\ SBM \Common\ Tomcat 7.0\server\default\temp\*.* 2. In File Security Scan Exclude lucene index folder C:\index\*.*
Stop the SBM Tomcat service, delete or move the "work" directory located in " SBM \Common\ Tomcat 7.0\server\default", and start the SBM Tomcat service which will recreate that directory .
This will typically happen when there is another application such as Version Manager occupying Tomcat's SHUTDOWN port 8005. In such a case modify either the SBM Tomcat SHUTDOWN port or the SHUTDOWN port of the other product to something else so that there is no conflict. The SHUTDOWN port is configured in ...\ Tomcat 7.0\server\default\conf\server.xml file.
When accessing a directory protected by a security constraint with a URL that did not end in a slash, Tomcat would redirect to the URL with the trailing slash thereby confirming the presence of the directory before processing the security constraint. It was therefore possible for a user to determine if a directory existed or not, even if the user was not permitted to view the directory. The issue also occurred at the root of a web application in which case the presence of the web application was confirmed, even if a user did not have access.
The default tag values are stored in the predefined-plugins-data.json file, which is located in the ...SBM\Common\ Tomcat 7.0\server\default\webapps\rlc\WEB-INF\classes directory .
You might first go into this directory and move the log files that start with "upgrade..." to another folder just so you have clean ones for the next upgrade. C:\Program Files\Serena\ SBM \Common\ Tomcat 7.0\server\default\logs Make sure Configurator is not running
Tomcat: C:\Program Files\Serena\ SBM \Common\ Tomcat 7.0\server\default\webapps\mashupmgr\WEB-INF\mashupmgr.cfg Edit the file and uncomment the line starting with callback.web.context and ensure its value is set to the appropriate server hosting the "Application Admiinstrator/Mashup Manager/Application Repository".