S138322 Redirect by putting an asp file in the root of the web site. Redirect by adding the IIS Rewrite module. Redirect by using the Iconic ISAPI Rewrite Filter.
SBM rewrites the /jsonapi/ format to the alternative format using the IIRF.INI file located in the root of the website. Errors will occur if something happens to change this IIRF.INI file.
C:\Program Files\Serena\SBM\Application Engine\bin\urlrewriter\IirfWorkcenter.ini There are 5 rewrite rules that look like the following RewriteRule ^/(workcenter|tmtrack)