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CMS-XML Cannot update a published article
Cannot update a published article
CMS-XML Published articles do not appear in the Knowledge tab of the Serena Request Center
Published articles do not appear in the Knowledge tab of the Serena Request Center
CMS-XML Carriage returns are removed from published articles
Carriage returns are removed from published articles
CMS-XML Some images within published KB articles show as broken images
Some images within published KB articles show as broken images
CMS-XML "Search knowledge" field not displayed in Firefox for published articles
"Search knowledge" field not displayed in Firefox for published articles
CMS-XML Image in KM published article displayed as html code
Image in KM published article displayed as html code
CMS-XML An error occurred during the publish operation: 'results.id' is null or not an object Unknown Error [object Error] when trying to publish a knowledge Management article.
You will see this error if for some reason the TS_LASTID column value in the TS_LASTIDS table for the KP Published table is out of synch.
CMS-XML Updating a KB article after it has been published results in an error
1. Submit an article (Knowledge Management PA-> Articles) 2. Publish it via ' publish ' transition. 3. Click 'Update this article' link on the 'Published Article' tab.
CMS-XML Error appears when publishing KB article
After upgrading to SBM 10.1.3 or higher with SSM 3.0 to 4.0.1, the following error may appear when users attempt to publish a KB article: An error occurred during the publish operation: Unknown Error parsererror Invalid JSON: Invalid application entry point: (this entry point does not map to any SBM function)
CMS-XML When publishing a Knowledge Management article, its image attachments are not copied
Actual Result: Image attachment was not copied, the published article still refers to the original attachment.
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