Images attached to items are missing after moving attachments from the file system to the database. This only happens if the image name is unique. If an image with the same name is attached to an item, that one will not be missing.
The attached video goes through the steps required to get a new License Key sent for Collage / Mover if you decide to move or change the IP address of the database that serves the Collage / Mover installation. The three things we need as mentioned in the video are the following: The existing license key
The attachment on this article contains a PowerPoint slide that has an overview of the process with hyperlinks to sources on the Support web site or references to Version Manager documentation.
The methods above are described in full detail in the attached WORD document. It is suggested that you study them all and then decide on whichever suits you the most.
When attempting to change the attachment location from Database to File server, if for some reason the move is unsuccessful, TeamTrack will not throw an error message.
- Move file attachments to a server with SMB1 enabled. - Move attachments to the database . - Move attachments to the SBM server and use a direct path.
2) Import into SBM using the file system as the location attachments are kept. Once the files are in SBM, you can move them into the database . It is potentially time consuming but can be done with just a few clicks in the Administrator program.
3. On the Attachments tab, select the Store File Attachments on the File System option. You are warned that files in the database will be moved to the file system and deleted from the database .
