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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
CMS-XML Supported Platform Matrix for Serena License Manager 2.1.4
Supported Platform Matrix for Serena License Manager 2.1.4
CMS-XML Configurator not saving license server host or you see this message when trying to login "An error occurred while reading the System table of the database"
After an upgrade or move of the SBM database, you are unable to Apply the changes in Configurator and the License Server information is not saved in Configurator. Opening the SBM System Administrator gives the following error: Database could not be opened.
MS-EXCEL RM 2009 R1.01 Supported Platform Matrix
Supported Serena License Manager SLM 2.1.2
MS-EXCEL Platform Support Matrix Dimensions Express 2009R1
Serena SLM 2.1.2 Unsupported
MS-EXCEL Platform Matrix we should support but dont have time for
Serena SLM 2.1.4 Supported
CMS-XML How does a Product Name from the Entitlement site (FNO) map to one or more Product Features in SLM?
The following table shows the Product Names from the Entitlement site, followed by the Product Features in SLM they map to. These features match what follows the INCREMENT keyword in the license keys.
CMS-XML SLM: How to consolidate multiple license keys for one Host ID into a single license file
Complete the 4 drop-down selections for Site, Product, Serial Number and version. Click the enabled "View Licenses" button below the fields that will take you to the "Manage Licenses" table Using the check boxes on the far left, select two or more rows from the table where the "License Hosts" values match and then click the "Consolidate" button from the buttons at the top of the table.
CMS-XML TeamTrack stability issues when using SLM 2.1.4
______________________________________________________________________ TABLE OF CONTENTS 1.0 PREREQUISITES
CMS-XML SLM: How to determine your version of Serena License Manager
Option 3 - Locate the SLM.log, SerenaLicenseServer.log or MerantLicenseServer.log file in the SLM install directory and match the version reported in the log with the chart below: Windows (32-bit):
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