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CMS-XML Required Field Error on XML email submission
Depending on the mail client used, the system may report an error when an item is submitted using the XML submit feature:
CMS-XML XML E-mail Submission Sample
The TeamTrack Mail Client can parse XML included in the body of e-mail submissions into TeamTrack fields. This allows you to use XML to submit items into TeamTrack via automated processes and third-party tools that support XML. Fields in the submitted item are populated with data contained in the message body.
CMS-XML Email submission and Microsoft Exchange : unknown user name or bad password
When setting up the Mail Client with an Ms Exchange server, it might fail and the error in the ttmail.log file will appear as follows:
CMS-XML How to configure anonymous email submission
The workaround is to forward all incoming emails to an especially created "dummy email user" which then goes to the mail client. This dummy email account could then be set up as a TT user to create an item.
CMS-XML XML email submission puts XML code in description
Check the XML code for mailto links, which look like open tags in XML. If the mail client sees an open tag with no corresponding close tag, the XML code will not be parsed but treated as text. These tags should be removed. Below is an example of a field containing a mailto: tag
CMS-XML XML email submission can fail for some charset specifications
XML email submission can fail for some charset specifications
CMS-XML Example for formatting XML for use with e-mail submission in Serena Business Mashups
Example for formatting XML for use with e-mail submission in Serena Business Mashups
CMS-XML NS: mail note logger and mail submit remove characters - control characters affected
NS: mail note logger and mail submit remove characters - control characters affected
CMS-XML High ASCII characters do not work with Post Item E-mail Submission
High ASCII characters do not work with Post Item E-mail Submission
CMS-XML Blocking 'Out of Office' Replies from being entered through the Mail Client
Build Number(s): TeamTrack 5.5 and above How do I block "out of office" messages being generated by the Mail Client?
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