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CMS-XML Missing "(None)" record in TS_SELECTIONS table can cause NullPointerException error when searching in Work Center and search to not return items - java.lang.NullPointerException
The "(None)" record should be added back into the TS_SELECTIONS table of the Application Engine database. As with all backend database changes, it is highly recommended that you backup your database before making the change. An example of the SQL for adding the record is as follows:
CMS-XML After upgrade from SBM 11.0.1.1 to SBM 11.1, work center search does not return any new items and gives "The search index is currently building". (missing SSF_IDXTABLEINFO table)
java.lang.NullPointerException at com.serena.ssf.service.SSFUtilServiceImpl.isFullReIndexNeeded(SSFUtilServiceImpl.java:254) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
CMS-XML NullPointerException with GetItemsByQuery and Active Diagnostic error in ODE.log - Cannot find Active Diagnostic Xid for execution context of orchestration workflow.
GetItemsByQuery ws call fails due to the following exception: java.lang.NullPointerException at org.apache.xerces.dom.CoreDocumentImpl.importNode(CoreDocumentImpl.java:1533)
CMS-XML Smart Search indexing does not complete for certain tables.
2014-01-09 09:35:16,846 ERROR [SSFScheduler-1] [org.springframework.scheduling.support.MethodInvokingRunnable] [::] -- Invocation of method 'process' on target class [class com.serena.ssf.process.IndexerProcess] failed java.lang.NullPointerException
CMS-XML ERROR 12-02-2016 09:56:58 [localhost-startStop-5] [LocalizationBean:132] - Can't initialize localization bean and No Catalog Found error logging into Request Center
com.serena.solfwk.srp.service.LocalizationServiceImpl.localizationBean; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'localizationBean' defined in class path resource [srp-context.xml]: Invocation of init method failed; nested exception is java.lang.NullPointerException
CMS-XML Query component fails with an exception.
ENTRY com.serena.eclipse.zmf.core 1 0 2018-10-17 13:18:28.551 !MESSAGE java.lang.NullPointerException
CMS-XML DA: DA server will not start
DA Server will not start. The following error can be found in the DA or Tomcat logs: 2018-02-16 14:10:24,331 - Failed to start Serena DA java.lang.NullPointerException at java.util.Hashtable.put(Hashtable.java:459)
CMS-XML SRA: Failed to start Serena RA : java.sql.SQLException: DERBY SQL error: SQLCODE: -1, SQLSTATE: XJ001, SQLERRMC: java.lang.NullPointerException^T^TXJ001.U
The following errors were found in the Catalina.out file following the attempted startup of Tomcat for SRA:
CMS-XML Get java.lang.NullPointerException and at com.serena.sbm.data.User.findActiveUserByNameOrLogin in ns.log
In the below error look for the event id ( 8855246 ) right above the NullPointerException and then search up the log to find where the event was added to the table. In the example below find userid 15 in the TS_USERS table and look in the TS_CCMAIL column. If this value is anything other than a SBM Login ID or User Name then this error could result.
CMS-XML Running Add Workfiles with the "Don't check in workfile" option results in java.lang.NullPointerException
In the pvcsapp.log file ( located in %HOME% / $HOME), the additional details are:
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