3) Delete the existing sts certificate in the truststore.jks located in ...\RM\common\tomcat\alfssogatekeeper\conf\truststore.jks using the keytool utility located in ...\RM\common\jdk1.6\bin through the following command line statement. You may like to get a backup of your keystore before making any update to it.
The above error occurs when the certificate has not been added to the global keystore of cacerts. To fix: Run the following command to add the certificate to the global keystore of cacerts: keytool -import -alias <your_certificate_alias> -keystore "<drive>:\path to Common Tools\jre\6.0\lib\security\cacerts" -storepass changeit -file "drive:\path to certificate file\<your_certificate.cer>"
