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CMS-XML DA: How to utilize 64-bit PowerShell from a 32-bit DA Agent
On a 64-bit Windows machine, some of the PowerShell snap-ins and functions are only configured into the 64-bit PowerShell. If a 32-bit DA Agent process attempts to invoke PowerShell, the PowerShell process will try to use a 32-bit PowerShell -- even if you specifically give it the path to the 64-bit PowerShell image. This makes it difficult or impossible to use some of these snap-ins, such as the Web-Administration commands.
CMS-XML SRA: Agent install fails after reporting: Welcome to ERROR: null Installation Wizard
The log file generated in ./serena_ra_agent_install revealed that there was an issue with a lack of supporting 32bit libraries for the 32 bit installer on 64 bit systems.
CMS-XML Dim10: Patch 10.1.1.1 installation does not install anything on agents
The installer of the 10.1.1.1 patch finishes ok when trying to patch a 10.1.1 agent installation but no files in the agent installation directory gets overwritten. This has been found on Solaris 32bit and also 64bit installations so far.
CMS-XML Dimensions CM 12.2.0.2 for Windows 32bit, Windows 64bit, Solaris64, Linux64 and AIX64
2.2 Windows Agent Installation
CMS-XML Dimensions CM 12.2.1.1 for Windows 32bit, Windows 64bit, Solaris64, Linux64, HPUX and AIX64
2.2 Windows Agent Installation
CMS-XML Dimensions CM 12.2.2.6 for Windows (32bit and 64 bit), Solaris64, Linux64 and AIX64
Installing on UNIX Note: If you are updating an agent installation you can ignore references below to Serena Common Tomcat and the web applications.
CMS-XML Dimensions CM 12.2.2.3 for Windows 32bit, Windows 64bit, Solaris64, Linux64 and AIX64
2.2 Windows Agent Installation
CMS-XML Dimensions CM 12.2.2.5 for Windows 32bit, Windows 64bit, Solaris64, Linux64 and AIX64
Installing on UNIX You must have root privileges to install this patch. If you are updating an agent installation it will not have the Serena Common Tomcat installed ; you can therefore safely ignore any steps and/or references to the Serena Common Tomcat and web applications in this section.
CMS-XML Dimensions CM 12.2.2.1 for Windows 32bit, Windows 64bit, Solaris64, Linux64 and AIX64
2.2 Windows Agent Installation
PDF Common Problems Encountered when Installing DA Agent
The most common cause of this error on Linux and Unix systems is that the compatibility libraries are not installed on the system. Although the installation kit may be installing a 64-bit Agent , the install kit itself is a 32-bit application and therefore the 32-bit compatibility libraries must be installed . Depending on the Operating System and version involved, a command like the following may help with this:
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