In Dimensions CM 12.x and earlier, it is possible to subscribe to an email notification when a user exports an item revision into a project. However, there is no email notification for when a user creates a new item or item revision within a project. It is possible to receive an email when an item is pending for the user, however, with items in the initial lifecycle stage, the item revision will only pend for the $ORIGINATOR.
A pending list contains objects which are currently waiting on that user for further action. An object is added to a user’s pending list when it is actioned to a state in which the user has a role to action it on to the next state. When the object is added to a user’s pending list, the user automatically receives notification in an e-mail message."
On Windows systems, the default SMTP mail client is pcmsmail.exe. This program is included with Dimensions CM installations on Windows. If the mail notification file seems to be created without incident and the mail is not being delivered, use these steps to debug any issues with the actual sending of the mail message.
Adding mail events is not available in Dimensions. The admin can configure the already created email events to specify which users or group e-mail messages are sent to.
