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CMS-XML "PRG7700105E Error: Error authenticating user (-1,073,741,715): Logon Failure" when using SSO to connect to Dimensions Desktop Client
DMPOOL 2015/01/16 12:34:53 E P60308 T59876 Authentication failed for user xxxxxxxx - 3 () When looking at the SBM SSO logs (by default, located at C:\Program Files\Serena\SBM\Common\jboss405\server\default\log\sso- idp .log), you will see these errors: IssueRequestProcessor.process(426): Error invoking WS-Trust request: Authentication failed
HTML Serena® Dimensions® RM Readme File
11.2 SBM 11.0 is no longer supported old endpoints to STS and Federation server parameter. Change value to http://sso_host:port/ idp /services/Trust
CMS-XML Dim: SSO or SSO CAC: How to change the LDAP Bind User password when SSO is enabled
Dimensions 14.1: <$Tomcat>\7.0\Webapps\TokenService\WEB-INF\conf Dimensions 14.2: <$Tomcat>\8.0\Webapps\ IDP \WEB-INF\conf There are two methods to change the password, encrypted and not encyrpted.
CMS-XML Dim14.2: SSO: SOAP message MUST NOT contain a Document Type Declaration(DTD).
The above error will occur if the bind user password is incorrect within the $Tomcat\webapps\ idp \WEB-INF\conf\Configuration.xml file. To fix the error, do the following: a. Locate the above Configuration.xml file and make a copy.
CMS-XML Dim14.2: SSO: SSO_STS_ENDPOINT set to localhost instead of the servername during the install of a new SSO Server
During the installation of Dimensions CM select the SSO Server component and then select new. The dm.cfg file has the following variable set: SSO_STS_ENDPOINT https://localhost:8443/ idp /services/Trust
CMS-XML Dim14: Installation: Upgrade: SSO: Gatekeeper-core-config.xml file has duplicate entries
<parameter Type="xsd:anyURI" name="SecurityTokenService">https://DIMSERVER:8443/ idp /services/Trust</parameter> <parameter Type="xsd:anyURI" name="SecurityTokenService">https://DIMSERVER:8443/idp/services/Trust</parameter>
CMS-XML Dim12: SSO: Error processing LDAP search result(s): Unprocessed Continuation Reference(s)
com.serena.sso. idp .sts.ext.authenticator.AuthenticatorException: Error processing LDAP search result(s): Unprocessed Continuation Reference(s)
CMS-XML Dim14: SSO: When using Dimensions CM with SSO enabled, the user is unable to connect to the Desktop Client an error of PRG7700106E RPC_AUTH_SSO_AND_START occurs.
The above error can occur if the endpoints to the SSO Server are not correct. Verify the gatekeeper-core-config.xml and dm.cfg for the endpoints of the SSO Server making sure that they are pointing to the same. The endpoint should be similar http://ssoserver:8085/ idp /services/Trust
CMS-XML Dim14: SSO: Default Certificate for FEDSRV due to expire
First and Last Name: Serena SSO IdP Login UI Name of Organization: Serena Software, Inc. City or Locality: San Mateo
CMS-XML DimCM: SSO: How to create standalone SSO certificates for Dimensions CM and establish a trust with the SSO Server
This will provide a list of commands. • Now, run the following commands, with the keystore password being changeit: keytool -delete -keystore "C:\Program Files\Micro Focus\ Dimensions 14.4\Common\tomcat\8.0\webapps\ idp \WEB-INF\conf\truststore.jks" -alias cmserver
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