Find Answers

Filter Search Results
All Operating Systems:
All Products:

All Solution Types:
Ask a Question
Example: "Database could not be verified"  
Tips | Start Over | Solutions | Alerts | Patches | Defects  
Pages [Next]
CMS-XML How-To fix the SBM 11.7.1 installer to install without looking for MS Visual C++ 2010 SP1?
How-To fix the SBM 11.7.1 installer to install without looking for MS Visual C ++ 2010 SP1?
CMS-XML Installing Composer (Client x64) give warning: "the installation of MS Visual C++ 2015 redistributable package (x64) appears to have failed."
The issue was the installer was looking for a specific version of the 2015 Visual C ++ Redistributables and if it didn't have it, but had a newer version than the one the installer tried to install it would throw a warning/error to the user that the redistributable install had failed which under the hood made sense as it was trying to do an upgrade to an older version which should fail.This all has been fixed and the client installation of the 2015 redistributables should now work the same as suite.
CMS-XML Perforce Connector will not load if missing required DLLs
The Microsoft installer for the DLLs installed by SBM can be found at:
CMS-XML SBM Installer rolls back after a certain point and SBM 2009 R4 x64 is not installed
Whilst 2009 R4 is the first release of 64-bit SBM it has been found that some sites had managed to get the 32-bit version installed by switching IIS compatability mode on. This was never a supported installation but if this did occur then when you attempt to upgrade to SBM 2009 R4 x64, the installer will begin to install, but then roll-back your installation and SBM 2009 R4 x64 will not be installed.
CMS-XML R2.03 patch installer is unable to find previous install
SBM 2008 R2.03
CMS-XML Cannot find script file on install of : Issue fixed in TeamTrack SBM 2008 R2
On a clean install, the SBM files are not copied to the SBM directories. After entering the install configuration info, the AE installer begins and almost immediately stops on this error:
CMS-XML Using SBM web service with Visual Studio or Visual Web Developer gives The request failed with HTTP status 404: Not Found when run.
The reason the error occurs is because the web service wsdl that gets created when SBM is installed references localhost in the wsdl itself instead of the computers host name. You can either fix the problem by editing the wsdl code as it sits in your development area or editing the .wsdl files in the SBM install directory and re-importing the wsdl to your development area.
CMS-XML How to Enable Logging in the Installer for Install/Uninstall
This solution describes how to enable logging for SBM install and uninstall. The steps outlined in this solution can be found in the following Microsoft KB article:
CMS-XML Cannot install Serena Business Mashups due to an error saying you must uninstall TeamTrack first.
The reason the installer cannot find the 6.6.1.x installation is due to a registry key under HKEY_LOCAL_MACHINE\SOFTWARE\TeamShare\TeamTrack called Root Directory. Remove the \TeamTrack directory from the end of this key (setting this path to <Drive>\Program Files\Serena, instead of <Drive>\Program Files\Serena\TeamTrack). This will allow you to upgrade to Serena Business Mashups 2008.
CMS-XML Running setup.exe for SBM installer and nothing happens other than windows installer command line options popup displays.
To hardcode where the log file gets created. You can use the same folder where your install files are located like this:
Pages [Next]

Welcome kb sso

My Recent Searches

Search Feedback

Are we answering your questions?

Additional Assistance

  • Submit a Case Online
  • FAQs