The configuration in this case is a Dimensions Server hosting the database, a client node hosting libraries (a DFS client) and a normal client (for example just a PC with CD2 installed). The common misconception is that performance will be improved by connecting PC- Client to the node hosting the libraries as there's less network traffic involved - this is not true.
There is a bug in IIS 6 with Windows 2003 Server that adds a 300 millisecond delay for each partial packet transmitted. Customer needs to apply a hotfix to Windows Server 2003 and then create a new registry entry to resolve the issue. This will be fixed in Service Pack 1 for Windows Server 2003.
Desktop Client - takes around 45 seconds. Customer reports that they did not have this issue with 10.1.3 I can reproduce customer's exact issues on CM_TYPICAL when I create a project with about 30K of directories in it
Slow performance when fetching items from baseline through Web Client, specifically when user selects Workset icon in the left pane to fetch the items from . With larger number of files in the baseline the Web Client seems to hang on this action. If user selects Design Part icon in the left pane, and then tries to fetch items, the performance seems to be normal.
Check the file $DM_ROOT/dfs/email_config.dat on the Dimensions Server installation. Ensure that the databases listed are valid Oracle databases that can be connected to using for example Sql*plus. If any of the entries point to Oracle database connections that are no longer valid, then comment out these lines using the # character at the beginning of the line and restart the listener.
