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CMS-XML Dim CM 14.3.3: Dimensions web client tools do not work following the installation of DA 6.1.5
The reason for this is that the DA 6.1.5 installation installs Tomcat 8.5 and this is placed in a different folder structure to the original Tomcat 8.0. In order to get the Dimensions CM web applications working again you need to shutdown the Tomcat service (which is now called "Micro Focus Common Tomcat 8"), copy all the .war files from the original tomcat\8.0\webapps
CMS-XML DIM10: Common Tools Not Installing After Several Attempts
Common Tools install failed after several different attempts and applying Solution 5004774.
CMS-XML Error "Common Tools files are missing from the install" during install
When installing Serena Deployment Automation, you may see the following error:
CMS-XML Dim10: Common Tools not Installing on Unix system
from previous installations . Delete this directory and try installing again.
CMS-XML Serena Common Tools configuration needed If RM 12.4 is to be Installed on same server containing CM 14.2.0.2
Scenario: CM 14.2.x is already Installed and the Admin / Web client is already working. Issue:
CMS-XML RC 3.3 - unable to do a clean install with SSO & Common Tools
When installing Release Control to a system that does not already have Serena Common Tools installed , you will need to use the "Custom" installation type. Select the SSO component and then enter hostname and port number when prompted.
CMS-XML DA: Overcoming installation problems
1) Using Administration Tools | Services, stop the Micro Focus Common Tools 2) Use Taskmgr to be certain that Tomcat is stopped
CMS-XML DA: Install error (1720) when upgrading from DA 6.2.2 to 6.3.1
The root cause is the common tools registry has been deleted: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Serena\CommonToolsTo resolve the recreate this key with the following fields: (Default) INSTALL_CTVersion
CMS-XML SDA: How to install the server with the common Tomcat server in silent mode
Several options are missing in provided list: common tools port and owner Here are parameters to be specified for fresh install in silent mode. Run as root: SerenaDA-server.bin -silent -options options.txt
CMS-XML Dim cm 12.x / 14.x : how to uninstall Common tools silently on windows ?
go to the _uninstdir or _uninst folder (depending of the version the name can change) from Common tools installation directory. For example in 14.3.3 : C:\Program Files\Serena\common\_uninst>dir
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