Checking DA Agent Status There are several methods to check agent status and which method you choose will likely have to do with what you intend to do with the agent status and whether or not the check is run automatically or manually. Method 1: Use the DA GUI
Common Problems Encountered when Installing DA Agent Need to get debug information from the installer In order to obtain debug logging of the Agent installer, on Unix or Linux machines use these steps: script /path/to/file.txt sh -x ./SerenaDA-agent.bin
Often when a DA agent is upgraded, the GUI is used. The upgrade is accomplished by navigating to Management | Resources, then choose Agents/Pools, then choose the agent and click the "upgrade" button to the right-hand side.