SBM 10.x database upgrade to SBM 11.x gives error "Failed to upgrade Orchestration Engine database. Connection to the Application Engine server has timed out ."
Scenario: Two machines running Dimensions 7.1 on UNIX(Solaris 8). From the server machine a fetch of items using Motif client and command line( pcms xcmd <filecontainingcommands>) items are successfully extracted to default workset location. Performing the same steps on second machine the fetch process appears to 'hang'.
When the Desktop Client connection was terminated due to a time out issue and the user logs back in it can happen that Desktop Client closes with an exception error.
The above error is caused by a Session Timeout error. Here's what you will need to do in order to avoid the 'connection' error during the migration: 1. Browse to <$DM_ROOT>\dfs directory on the Dimensions Server. For example:
Check if there is a firewall between the DMDBA process (or the Dimensions server) and the Oracle server. Sometimes firewalls will timeout network sessions that are believed to be idle. Consider disabling the firewall on your PC (if that is involved in this transaction).
If the timeout to the server is quick, and you do a three way merge of an imported item - if this takes a while - then the connection times out . When the merge is exited, the merge dialogue comes up with a
Increase the timeout value. The default is 20000 milliseconds (20 seconds). Try increasing it to at least 60000 milliseconds (1 minute), and see if that works better. You could increase it more, but that might cause overall performance issues if the connection is too slow.
