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PDF Work Center Guide
SERENA® BUSINESS MANAGER Work Center Guide Serena Proprietary and Confidential Information
CMS-XML Spinning icon when you go to "Work Center Settings" after upgrading to 11.4
In order to turn on the "Old" App Admin create a case with support so they can guide you through it.
CMS-XML Work Center does not load and hangs with loading icon - error includes: /resourcemgmt/workcenter/menuItem/top
(2) Use DEBUGSETUP via Support to get JS messages: If Support have guided you through using DEBUGSETUP then you will get the following error: 2015-04-14 15:27:51,879 ERROR [swc] parsererror in /resourcemgmt/workcenter/menuItem/top?timestamp=1429018071866
CMS-XML Get a "Connection Error. Check your network connection or contact your system administrator" when opening the SBM Application Administrator. ( Manage Resources, Resources or Work Center icons are greyed out )
Installing the incorrect role services (including more than what is required) can cause this issue. The role services should be verified against the ones listed in the "Enabling the Web Server (IIS) Role in Windows 2008 Server" section of the SBM Installation Guide which is in the "Settings for IIS 7" section. As of this writing, the required roles are:
PDF Nolio Automation Center Command Line Interface Reference Guide V3.2.1
In te nded Au di e nce This documentation is intended for the following audience: • Development and/or QA personnel who will work in Nolio Automation Center and design the application and its various components that will be implemented (deployed, maintained, and cleaned, etc.) by means of the automated processes generated by Nolio Automation Center . • System Administrators responsible for the functionality, accuracy, and results of the Business Processes executed using Nolio ASAP.
PDF Nolio Automation Center Installation and Administration Guide V3.2.1
5. If you do not have a License file at this time, you may continue your work and apply the License at a later time by clicking Continue. For instructions on how to update the License file, see Updating Nolio Automation Center License (on page 86). Note: If you do not supply a License file, the installed product will enable a limited version with part of the features as an evaluation kit.
PDF Nolio Automation Center Actions Reference Guide 3.2.1
• Shutdown Timeout ( Integer ) Number of seconds to wait before aborting in-flight work and shutting down/suspending the server. Default value is 0 (no wait).
CMS-XML Work Center Report Filters strings not localised in SBM 11
Contact Support if it is not possible to wait for the 11.01 release. The workaround will require manual edits of a template file and insertion of SLS objects.
CMS-XML Work Center Search - Not possible to search for strings shorter than 3 characters
If you attempt a "Global" search in Work Center, you are forced to enter a minimum of three characters. While this is not usually a problem, it can become an issue if searching for an itemId that is <100, for example : 23. Until this is resolved, contact Support for a workaround, though this does involve making manual edits to JavaScript files.
CMS-XML Providing locally installed help for Application Repository, Work Center, and Application Administrator
These instructions will work for SBM 11.4.2 and later. Start by downloading the help documentation for your version of SBM from this KB. If you do not see your version then contact support and request files for your version.
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