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CMS-XML SLM: How to configure SLM (Serena License Manager) and its clients for a redundant server environment
Unlike regular single- server SLM keys, keys for a 3- server SLM quorum (triad) cannot be obtained from the Entitlement web-portal. Please submit a support incident to request keys generated in a triad format.
CMS-XML Dim10: How to configure the Serena License Manager and its clients for a redundant server environment with Dimensions 10.1.x
Unlike regular single- server SLM keys, keys for a 3- server SLM quorum cannot be obtained from Serena's Entitlement web-portal. Please submit a support case to request keys generated in a 3-server quorum format.
CMS-XML How to fix an SLM server that stopped working after renaming the operating system
If the system running the Serena License Manager ( SLM ) has been renamed, the license server will no longer be able to start. The SerenaLicenseServer.log file will contain something similar to:
CMS-XML How to automatically start the Serena License Manager (SLM) server during boot of a UNIX or Linux system
To do this, a wrapper script needs to be placed in the server's /etc/init.d directory that calls the SLM start_license_server and stop_license_server
CMS-XML How can I see which licenses on the Serena License Manager (SLM) server are currently checked out by users?
On the system where the Serena License Manager is installed, open a command prompt window and go to the directory containing the license file serena.lic On Windows, execute the command get_concurrent_usage.bat On Linux/UNIX, execute the command ./get_concurrent_usage
CMS-XML How to uninstall the 64-bit version of Serena License Manager 2.1.5 for Windows
Launch the Microsoft Fix it utility from http://support.microsoft.com/mats/Program_Install_and_Uninstall . (If the system running your SLM server cannot connect to the Internet, access this page from a computer that can and choose Advanced-Download to run on a different or disconnected computer
CMS-XML KM-Dim10: How to Configure non-default ports for Serena License Manager
On the VENDOR line you will add "port=" followed by the desired port number to the end of the line. These are two different port numbers (one port number on the SERVER line and a different port number on the VENDOR line). Check with your network staff to make sure the ports you select are NOT already in use.
CMS-XML How to change the License Server used by PVCS Version Manager
If you are running VM 8.1.4 or newer and the ping roundtrip time to the SLM server takes over 100ms, generally indicating it is in a different geographical location, then you always need to specify the port number. Please see Knowledge Base article S137310 for details.
CMS-XML KM-Dim9: Multiple Dimensions Servers With Single License Server
In addition, each license is tied to that systems network card (mac address), so you cannot simply copy and paste licenses from several different systems. If you wish to do this you must contact Support Sales to have your licenses reset. You can then install the new licenses to the single License Manager.
CMS-XML SLM: Servers in triad configuration fail to start with error: Missing Port on Server line , exiting.
As of SLM 2.2.0, each SERVER line in the license file needs to end in the TCP/IP port number that the lmgrd process on this server should use. See the section How to install the license key in KB doc S129439 for more information.
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