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CMS-XML No licenses are read by the License Manager ; hostid is ffffffff
Please change the ' Startup type' of the SLM Server service ( SLM 2.3.0 or newer) or Serena License Server service ( SLM 2.2.0 or older) from ' Automatic ' to ' Automatic (Delayed start )', so the network adapters will have finished initializing before the service starts . To do this run services.msc from command line and edit the Serena License Server service in the General tab.
CMS-XML Required Operating System packages to run SLM 2.2.0 or SLM 2.3.0 on Red Hat Enterprise Linux (RHEL)
... ELF interpreter: No such file or ... No such file or ... ... ELF interpreter: No such file or ... ... ELF interpreter: No such file or ... ... (Needed to start /stop the SLM server and to ... ... ELF interpreter: No such file or ... ... ELF interpreter: No such file or ... ./ slm : line 21 ... /microfocus/ SLM /linux/lmgrd: No such file or ... ./ slm : line 55 ... /microfocus/ SLM /linux/lmutil: No such file or ... ... not found [ No such file or ...
CMS-XML Dim12: License Manager: User is not on the include list and cannot be added because Auto-Add is not turned on for this feature.
If the above does not lead to results, run a procmon trace during the startup of the License Server and when the first DIM Named licenses should be consumed, this should show what file access issues there are. Please provide the procmon trace as well as the SerenaLicenseServer.log file to Serena Support for further review.
CMS-XML SLM 2.2.0: Windows could not start the Serena License Server service on Local Computer
Please run Serena License Manager with "Run as Administrator" to be able to apply the license key and restart the License Server. Note that this is no longer an issue with SLM 2.3.0 (see KB doc D21341)
CMS-XML Dim 12.1: Automatic FLEXLM license heartbeats are no lonegr disabled
In 10.1.3 and earlier, dmpool used to disable automatic FLEXLM license heartbeats (as leaving automatic FLEXLM license heartbeats turned on would cause data corruption inside the SLM client library due to lack of thread safety in FlexLM APIs).
CMS-XML How to automatically start the Serena License Manager (SLM) server during boot of a UNIX or Linux system
Note that some operating systems do not have certain run levels. For example, Solaris may not have level 5, and Linux may not have level S. Simply skip the ln commands for the corresponding rc#.d directories, or ignore the No such file or directory errors.
CMS-XML The "Auto-add user IDs for named licenses" checkbox intermittently does not work
This issue has been fixed in SLM 2.3.0 .
CMS-XML SLM on Linux/UNIX fails to start with error: Invalid License File
12:39:56 (lmgrd) Invalid License File [rgering@or-rgering-el7 linux]$ There is no message in SLM.log (or SerenaLicenseServer.log for pre- SLM 2.3.0 servers), and if this file does not already exist it isn't being created either.
CMS-XML SLM Error: The SERENA_LM_HOME environment variable is not set.
After installing the SLM service on Windows, so SLM can automatically start following a reboot, you can run into the following error reported in the SerenaLicenseServer.log file: 16:30:45 (merant) Error: The SERENA_LM_HOME environment variable is not set.
CMS-XML SLM 2.3.0 service stops working after using Configure Services from LMTOOLS
), the SLM Server service fails to start with error: Error 1053: The service did not respond to the start or control request in a timely fashion. Viewing the properties of the service shows Path to executable
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