This feature can enable SBM to locate LDAP user objects on separate servers in the event that some users can not be found in the primary server's LDAP directory. If your LDAP directory entries are split across two or more LDAP servers, the primary LDAP server can be configured to respond to queries in multiple ways: • If the primary server enables "chaining", it will automatically search any secondary servers and build a list of responses as though all the entries were on the primary server.
This feature can enable SBM to locate LDAP user objects on separate servers in the event that some users can not be found in the primary server's LDAP directory. If your LDAP directory entries are split across two or more LDAP servers, the primary LDAP server can be configured to respond to queries in multiple ways: ▪ If the primary server enables "chaining", it will automatically search any secondary servers and build a list of responses as though all the entries were on the primary server.
Tip: The Group Query Parameters that you specify are case sensitive. For example, “CN” will not match “cn”. If the LDAP directory contains a mixture of cases, enter multiple variants in the Group Query Parameters field, such as “CN,cn,Cn”.
When you try to import users via LDAP and you may receive the following error when you "Test" authentication: The user authentication search filter must have one or more (0) format specifiers.
The following error can occur when attempting to log into Dimensions CM and using an SBM SSO Server: Error processing LDAP search result(s): Unprocessed Continuation Reference(s). The above error generally occurs after enabling LDAP authentication within the SBM SSO Configuration.xml file as per our Knowledgebase Solution S138351 How to setup Dimensions CM, RM and other Serena products to utilize the SBM SSO using LDAP authentication model
