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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
HTML SBM Version Diff
Differences Between Versions diff -rwu -X ./excludes.txt "./SBM 11.2/browser/swc/javascript/help/starterhelp.js" "./ SBM 11.3 / browser /swc/javascript/ help /starterhelp.js"
CMS-XML Unsupported browser SBM Application Repository does not support the browser IE8 you are currently using
Unsupported browser SBM Application Repository does not support the browser IE8 you are currently using
CMS-XML Latest Version of Firefox does not load the Application Repository - Message: SBM Application Repository does not support the browser (version) you are currently using. Please try one of the browsers listed below:
Latest Version of Firefox does not load the Application Repository - Message: SBM Application Repository does not support the browser (version) you are currently using. Please try one of the browsers listed below:
CMS-XML SBM 10.1.5 Hotfix 2 for DEF264837 - Unsupported browser SBM Application Repository does not support browser IE8
This hotfix is for 10.1.5 only and is provided for a customer situation where IE8 is the only browser available. The new Application Repository in 10.1.5 GA uses HTML5 and where possible should be used in a supported browser . In exceptional circumstances this hotfix can be used if no other browsers are available.
CMS-XML When opening the repository using IE11, you get error "SBM Application Repository does not support the browser"
The platform matrix is saying that is supported . The workaround is to use Compatibility mode (IE > Tools > Compatability View Settings).
CMS-XML HotFix for SBM 10.1.3 and 10.1.4 to add support for SourceBridge Web Client access from browsers using a Java 6 plug-in (JRE 1.6.0)
The attached Hotfix adds support for web browser using a Java 6 plug-in in addition to supporting the Java 7 plug-in. To install the Hotfix, do the following: On the SBM server, stop the Application Engine (AE) by shutting down the corresponding website in IIS Admin.
CMS-XML SBM PDF Supported Platform Matrix documents for 10.1.5 to 11.2 - reference only
The attached documents used to be available on the Serena Support site. They include additional information to that held in Excel form of the Support Platform spreadsheets that continue to be on Supportline . From 11.3 onwards there is a new tab in the Excel Spreadsheet which covers the additional information.
CMS-XML Hover help or Calendar may not be completely visible inside the browser window
SBM 10.1.2
CMS-XML Clarification of HTML5 support in Serena Business Manager (SBM) 10.1.4.x
Serena Business Manager (SBM) 10.1.4 introduced several features that require HTML5. To take advantage of these advancements, a fully HTML5-capable web browser is required. This Statement of Clarification provides additional details about the browsers that support this new functionality, and it describes how to continue utilizing legacy browsers by disabling the use of HTML5.
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