file (or SerenaLicenseServer.log file for old SLM releases ) to see if the server detected expired or invalid license keys . If found, remove them from the serena.lic
, depending on whether during the install the option to make the application for All Users or the current user was selected. For older releases look in .
In newer versions of SBM, closing the browser tab or window should release the license in a few minutes just as if the user had logged out, but that is not happening and the license takes an hour to be released .