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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
CMS-XML DA 6.3.3 : Does "Deployment Automation User Login" support Windows 2016 Active Directory?
There is no specific statement anywhere that mentions this. However one of the authentication methods supported in DA is via the LDAP protocol and Windows 2016 Active Directory should be compatible with this.
CMS-XML Get Culture name en-u is not supported. Parameter name: name error when attempting to login to Mariner.
Get Culture name en-u is not supported . Parameter name: name error when attempting to login to Mariner.
CMS-XML Dim9: User with named license cannot logon from another client
Failed to Connect to the Dimensions Server! Request for more licenses than this feature supports (-26,234): DIMENSIONS_named (<user id>) Failed to start Dimensions server process.
CMS-XML Web services don't support non ASCII strings.
1. Call webservice Login .
CMS-XML External Authentication is not supported is SBM and SRC Mobile
SBM/SRC Mobile does support logging on using an "external authentication" virtual directory.
CMS-XML Dim10: Please give the signed Java applet permission to run before logging in and enable Java if it is not enabled
This could happen if two versions of Java are installed on a Windows system and an older, non- supported version is being used by Interenet Explorer (as shown in the IE dialog, Tools|Internet Options|Advanced). Do the following to make Internet Explorer use the newer installed Java version to solve this problem:
CMS-XML "Log On as Another User" no longer pre-selects text so you cannot immediately start typing your selection for "Enter value to find here"
When you use the " Log On as Another user" the help text that the field is pre-filled with "Enter value to find here" is no longer pre-selected so you cannot any longer over type immediately. You now have to select the big "X" or back delete.
CMS-XML DimCM14.5.2: AdminConsole: Last login date does not display in the published views
The current workaround is to create a new view in the database so that the data can be pulled from the database directly. Please contact Support if assistance is needed on how to create the view.
CMS-XML Problem: User logging in to Tracker Admin as "Server" cannot see all projects.
When logging in as "Server", the administrator also has the option of logging into one particular project or more than one project. These options are chosen with the "Projects" button located under the " Help " button. The resulting dialog box reads, "Select projects to Login".
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