Since the upgrade to SBM 11.0.1 large number of the below error messages may appear in the ns.log file. ERROR 21-02-2017 12:00:00 [ NSProcessJob ] -- While job executing
The error (in part) is: ERROR 25-04-2019 16:23:20 [ NSProcessJob ] -- While job executing org.springframework.dao.DataIntegrityViolationException: could not prepare statement; SQL [update SLA_CHANGEACTIONS set THREAD_ID=? where ID in (
If you see a message similar to this in your NS log ERROR 21-01-2014 14:24:21 [ NSProcessJob ] -- While job executing org.jboss.ws.WSException: Failed to convert class java.lang.String
Very hard to diagnose the following types of message even with DEBUG logging as there is no Java Stacktrace DEBUG QuartzScheduler_Worker-1 2016-06-07 09:31:50,041 [notificationsrv.MessageService.Messages] -- finished to process messages DEBUG QuartzScheduler_Worker-1 2016-06-07 09:31:50,041 [notificationsrv. NSProcessJob ] -- Job is successfully finished for service: messageService
at com.serena.sbm.ns.process.EventServiceImpl.process(EventServiceImpl.java:384) at com.serena.ns.core.job. NSProcessJob .execute( NSProcessJob .java:58) at org.quartz.core.JobRunShell.run(JobRunShell.java:216)