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CMS-XML KM-Dim7: If unable to access SQL*Plus GUI due to Error:12154 TNS could not resolve service name.
The user will need to check the Net8 Easy Config set up (or Net 8 Assistant) and verify that the tnsnames.ora on the client matches with the server.
CMS-XML Dim2009R2: 'Unable to connect to Oracle server' message during Dim install / upgrade on UNIX
When installing or upgrading Dimensions on UNIX / Linux the installer will prompt for Oracle system hostname, Oracle SID, Net 8 Service name , SYSTEM and PCMS_SYS passwords and then may return the following message:
CMS-XML KM-Dim7: Effects of changing the server name and IP address of a Dimensions server.
SQL* Net and NET 8 . You will have to update your tnsnames.ora and listener.ora files and replace the original host name with the new one.
TEXT log installer 1222.txt
ra1.intra.groupama.fr System ID (SID): [dim10] DMQ1 NET 8 Service Name : [dim10] DMQ1 Port: [1521] 36030 Press 1 for Next, 2 for Previous, 3 to Cancel or 5 to Redisplay [1] 1 --------------------------
PDF Database Administrator’s Guide
The Oracle NET 8 Service Name (called Database Alias on Windows NT/2000) is by default the same as the Oracle SID. It must not exceed eight characters in length. However, if there are other databases in the network with the same Oracle SID, an alternative Service Name should be specified.
PDF Upgrading from Dimensions 6.0 to 7.0
 For each Client hosted on a Windows NT system Enter the service - name (database alias) on the client using the client’s NET 8 Configuration Assistant. Oracle Installation Error Conditions
PDF Serena Dimensions CM Installation Guide for UNIX
• Hostname of the machine where Oracle is installed. • System ID (SID), for example: dim14 NET 8 Service Name , for example: dim14
PDF Serena Dimensions CM Upgrading to Dimensions CM 10.1.2
Click Next. 8O racle only . Either accept the default Oracle system information presented or modify the entries appropriately: Hostname, System ID (SID), NET 8 Service Name , and TCP/IP Port number.
PDF Serena Dimensions CM Installation Guide for UNIX
Chapter 5 Installing Dimensions CM 15 Provide the following Oracle system information: Hostname, System ID (SID), NET 8 Service Name , and TCP /IP Port number. This may be a local or remote Oracle instance.
PDF Serena Dimensions CM Upgrading to Dimensions CM 10.1.3
Click Next. 8 Either accept the default Oracle system information presented or modify the entries appropriately: Hostname, System ID (SID), NET 8 Service Name , and TCP/IP Port number. 118 Serena® Dimensions® CM 10.1.3
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