After approximately three hours the RTM to Test Director integration will timeout . You will then receive this error message when trying to gather a list of requirements.
KM-Dim7: Fetch of items appears to 'hang'. Following errors captured in DFS log.pcms_sdp on servername>: Message loop failure LCNetRavRead: read error errno 145145 is ETIMEDOUT ( Connection timed out ) according errno.h
Also parameters in sqlnet.ora and listener.ora need to be checked. Setting SQLNET.INBOUND_CONNECT_TIMEOUT and INBOUND_CONNECT_TIMEOUT_listenername to 0 makes the timeout indefinite; the default is 60 sec.
RLC Release Package deployment fails with a Server Unavailable error if a pre-plan step takes longer than the connection timeout value configured in the Nolio plugin configuration.
Remote users are able to connect to Dimensions with desktop client once. On second and subsequent attempts, after completing the login screen they get error "Session Expired ".
SBM 10.x database upgrade to SBM 11.x gives error "Failed to upgrade Orchestration Engine database. Connection to the Application Engine server has timed out ."
The Crystal Cache Server then returns a generic error indicating a general failure of the Crystal Page Server. However, the viewer then makes a second request (a retry) to the next available Page Server thereby opening a second connection to the database (and using a second concurrent database license).
If you change or upgrade your Oracle instance, chance is that you will cahnge the SID name (for example from a SID called DIM10 to a new one called DIM12). If a user tries to connect using a Dimensions client and uses the wrong oracle SID ( connection id DIM10) by mistake, this cause the subsequent connections to hang and wait for a lot of time (it seems that the port of the listener is busy until a timeout).