... popup titled " Notification Service Configuration" ... by build for event notifications . ... for any build notifications ... still not sending notifications from a build ... Navigate into the into the 6.0 directory (this will be 5.5 for older versions of Dimensions) ... Uncomment the following 4 lines (this will likely be only 3 lines if you are using an older version of Dimensions with tomcat 5.5). ... Delete the work folder (underneath tomcat/6.0)
When an item changes owner, the notification escalation event is not being changed to notify the new owner; the old owner still recieves the escalation e-mails.
If VMS email addresses are mapped to other email addresses (say NT) the delay in the lookup process causes the message to be deleted off the system before the VMS mail system is ready to send it onwards.
SBM Work Center shows notifications received by the user using the bell icon in the upper right corner. When selecting the icon, it is possible to produce a list of those notifications so that the user can read and delete the notifications. However, it is currently only possible to delete notifications one at a time.
Subscribing users to the Promote of an Item Mail Event which is assigned to a specific project and GSL lifecycle. In turn, if the assgined project is deleted and the users remain subscribed to the Mail Event and a delete can not be performed. What are the steps to reproduce the problem?
org.springframework.dao.CannotAcquireLockException: could not delete : [com.serena.sbm.data.DumpRecord#36787863]; SQL [delete from NS_DUMPRECORDS where ID=?]; nested exception is org.hibernate.exception.LockAcquisitionException: could not delete: [com.serena.sbm.data.DumpRecord#36787863]
INFO 12-09-2018 09:43:00 [Notifications] -- Notification 'Incident submitted to investigation Queue' being sent on Tbl:ItemId 1620:1381 for recipient with userid = 96 INFO 12-09-2018 09:43:00 [ Notifications ] -- Added event 29362915, Tbl:ItemId 1620:1381, to events table for notification 'Incident submitted to investigation Queue' for recipient with userid = 96 which is the first email generated.
