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CMS-XML How to customize SBM to use my company logo instead of the Serena logo (Branding SBM 10.1.4.x +)
NOTE: These steps apply to the classic SBM interface. To change Serena Work Center, see KB S141155 . PART 1: Make the needed changes
CMS-XML How to customize SBM to use my company logo instead of the Serena logo (Branding SBM 2009 R4, 10.1.1.x, 10.1.2.x, 10.1.3.x)
Edit the ssocatalog.jsvar file (by default located in C:\Program Files\Serena\SBM\Application Engine\template\).
CMS-XML View Item if Contact/Contact's Company Privileges not recognized after changing Company or Contact aux record
SBM 11.6
CMS-XML How to change ownership of all SBM tables to 'dbo'
In order for SBM to work correctly all its tables must be owned by dbo. If you look in MSSQL Enterprise Manager and you see any tables without the syntax of dbo.TS_USERS for example run the following sql against the database in question.
CMS-XML SBM: Date picker on Company Calendar Overrides (holidays) screen always picks the previous date
1) Go to Application Admin > More > Calendars 2) Select a Calendar, switch to Overrides screen. 3) Click Add to add a new holiday exception to the list.
CMS-XML SBM Java Notification Server: Migrating from MAPI to Exchange
option if your company does not allow connection through SMTP. The
CMS-XML SBM: What to do when a user leaves the company
The down side is that this replaces every instance. If some instances should change to one user and others should change to different user, you will have to change the defaults manually. Either way, this screen will tell you what needs to be updated.
CMS-XML SBM 10.1.5 on SQL Server 2012 R2 - Settings to Adjust to Improve Performance in Work Center
7. Consult your network administrator, and ensure "Disable Real Time File System Protection" (for example for ESET File Security) is set on all distributed SBM servers. This is recommended for installations running within the company’s intranet, as it causes excessive disk I/O that interferes with SBM performance.
CMS-XML White papers and best practice documents for Serena Business Manager (SBM)
Best Practices: The Managing Design Changes in Enterprise SBM Installations white paper discusses how to best manage process app development and maintenance. The SBM Path to Production for Enterprises white paper describes best practices for managing process app design and deployment using a standard approach and a sandbox approach.
CMS-XML How to change the verbage on the exit page?
Some administrators would like to customize the verbage that appears when a user exits the user interface. For example; instead of "Thank You for using Serena Business Mashups ", you might want the exit page to say "Thank You for using My Company's system".
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